Neptune® 360™ Data Management Platform

Go beyond basic meter reading and billing to give your utility essential tools and data for faster, more informed decisions. The Neptune® 360™ data management platform is designed for the needs of water utilities.

Collect more accurate water metering data faster than ever before and quickly identify potential leaks, excessive consumption, and reverse flow. Neptune 360 delivers an intuitive and user-friendly design that provides clear, easy-to-interpret data helping maximize operational efficiencies, while empowering visibility across departments to act upon it with confidence.

Lift your IT burden with a cloud-based solution that never requires server installations or upgrades on your part. Using an internet browser, log on anywhere, at any time to access the most up-to-date version. Monitored 24/7 from a world-class data center, this Software-as-a-Service solution (SaaS) provides the highest level of security, redundancy and disaster recovery services.

Bring your own device with the Neptune 360 Mobile application, which provides direct communication via wireless network from the field to the office. Upload data on-demand to provide more efficient customer service.With Neptune 360, integrate and share data seamlessly, respond to your customers faster, and proactively identify and resolve issues quickly.

Meaningful information for a Smart Water network.


Putting Your Data In View
Neptune® 360™

Having the data is one thing, seeing the data and making sense of it is another. Neptune 360 delivers an intuitive, user-friendly design, making the data clear and easy to interpret. Examining your entire AMI network using system-wide Key Performance Indicators and geographical views assists with identifying areas of concern and finding ways to maximize operational efficiencies. Quickly access a dashboard view of your largest water consumers, providing you with information needed to take action. Analysis of individual trends and usage patterns helps resolve customer service calls with confidence. Detailed reporting of consumption activity, potential leaks, and reverse flow will keep you ahead of issues that could impact your utility’s revenue.


  • Lift Your IT Burden with a Cloud-Based Solution
  • A True Sense of Security
  • Share Information Across the Smart Water Network
Download Product Documents Below
Neptune® 360™ General Brochure
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Neptune® 360™Getting Started Guide
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Neptune® 360™ Getting Started Guide (FRENCH)

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Neptune® 360™ Import and Export File Layout 
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Neptune® 360™ File Mapper
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Neptune® 360™ Mobile Users' Guide 
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Neptune® 360™ Mobile Users' Guide (FRENCH)
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Neptune® 360™ Handhelds Users' Guide
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Watch this Neptune® 360™ Overview Video Below